Refund policy
🔄 Return & Refund Policy – TimeSpeed
⏳ Return Window
Returns are accepted within 2 days after delivery. Please contact us promptly to initiate the process.
💸 Return Shipping
A flat fee of $10.00 AUD applies for return shipping, which the customer is responsible for.
🚫 No Restocking Fees
We do not charge any restocking fees on returns.
❌ No Final Sale Items
Items marked as final sale cannot be returned or exchanged.
📦 Condition of Returns
Products must be returned in their original condition, unused, and with all original packaging and tags.
🛠️ Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We will cover return shipping in these cases.
⏰ Refund Processing Time
Once we receive and inspect your return, refunds will be processed within 5-7 business days to your original payment method.
📞 Contact Us
For any questions or to start a return, please reach out via WhatsApp (messages only, no calls) at: +61 0404 278 878